PASSPORT SERVICES
If your U.S. passport is damaged or unreadable, you may need to replace it. Apply online for replacement assistance so your new physical passport is issued by the U.S. Department of State and mailed to you.
We are a private service provider. Passports are never issued digitally.
✓ Secure & compliant
✓ Nationwide assistance
✓ Trusted document specialists
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Trusted by +1.5 million customers
VITAL RECORDS ONLINE
A passport is considered damaged if it has:
✓ Torn, ripped, or missing pages
✓ Water damage or warping
✓ Stains, ink marks, or unauthorized writing
✓ A detached or loose cover
✓ Damage to the photo or personal information page
If your passport is damaged, airlines and border officials may refuse to allow you to travel. A damaged passport cannot be renewed and must be replaced.
We are not a government agency.
VITAL RECORDS ONLINE
When a passport is damaged, it must be replaced with a new one.
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✓ Preparing the correct replacement form
✓ Ensuring damage declarations are included
✓ Reviewing your application for accuracy
✓ Guiding you through document requirements
Your replacement passport is issued by the U.S. Department of State and mailed to you once approved.
We do not issue passports and are not a government agency.
How It Works
PROCESSING TIME
Processing time depends on several factors:
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STAGE 1
Varies based on workload and service type
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STAGE 2
Standard and expedited options available
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STAGE 3
Standard or expedited shipping options
Estimated timelines are shown before checkout so you can plan accordingly.
Estimated timelines are shown before checkout.
Damaged Passport Replacement Cost
Service starts at $29*, plus state-mandate fees. Fees vary by state.
For Individuals,
Passport Replacement
Government renewal fee (set by the U.S. Department of State)
Service fee for application preparation and assistance
Starting from
$29*
+ state fees
You may need to renew if:
Your passport has expired or will expire soon
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Your passport is full
Your appearance has significantly changed
Your passport no longer meets travel requirements
If your passport is lost, stolen, or damaged, a different process applies.
VITAL RECORDS ONLINE
✓ Avoid travel delays or denial at borders
✓ Ensure damage is properly documented
✓ Reduce the risk of application rejection
✓ Get clarity before booking travel
Helpful if you’re unsure whether your passport is still valid.
FREQUENTLY ASKED QUESTIONS
Possibly not. Airlines and border officials may refuse travel if a passport is damaged.
No. A damaged passport must be replaced.
You can apply online for replacement assistance. Your passport is issued and mailed after approval.
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Start your replacement application online and let us guide you through the process.