Get Your U.S. Passport Online

Processing times depend on the service you select:

• Routine service: 6 to 8 weeks
• Expedited service: 2 to 3 weeks
• Urgent travel (agency appointment): 3 to 7 business days

We help you choose the best option based on your timeline and ensure your application is correctly prepared to avoid delays.

We work with secured passport couriers approved and registered with the U.S. Department of State. These couriers are authorized to hand-deliver your application directly to a regional passport agency office — bypassing the standard mail and processing queue.

Here is how it works:

• You complete and sign your application package with our help
• A State-Department-registered courier picks up your documents under chain-of-custody protection
• The courier physically carries your application into a regional passport agency on the next available appointment slot
• Your printed passport is returned by secure overnight delivery to your address

Because the application is hand-walked into the agency by an approved courier, urgent travel cases are typically completed in 3 to 7 business days from the courier appointment.

Most applicants will need:

• Proof of U.S. citizenship (birth certificate or naturalization certificate)
• A valid photo ID (driver’s license or state ID)
• A passport photo that meets official requirements
• Completed application forms (we prepare these for you)

After completing your application, you’ll receive a personalized checklist with everything you need.

Passport costs include government fees and service fees:

• Government fees are paid directly to the U.S. Department of State
• Expedited processing includes an additional fee
• Vital Records Online charges a service fee for preparing your application

You’ll see a clear cost breakdown before submitting your order.

Yes. Most applicants must visit an authorized acceptance facility (such as a post office or clerk’s office) to verify identity and submit documents.

We help you find a nearby location and guide you on exactly what to bring to your appointment.

No. Vital Records Online is a secure, compliant third-party service that helps you prepare your passport application. We are not affiliated with the U.S. Department of State.

Many applicants use our service to avoid errors, save time, and simplify the process.

Once your application is submitted, our team reviews it for accuracy and completeness within 1 business day. If anything is missing, we contact you right away so nothing slows you down.

You will receive:

• A personalized checklist of documents to bring
• Your completed and signed-ready forms (DS-11, DS-82, DS-64, or DS-5504 depending on your service)
• Step-by-step instructions for your acceptance facility appointment (when required)
• Email support throughout the process

In most cases, no. If you qualify for renewal by mail (form DS-82) you can mail your old passport directly with your application — no in-person appointment required.

You can renew by mail if your most recent passport:

• Was issued in the last 15 years
• Was issued when you were age 16 or older
• Is undamaged and in your possession
• Was issued in your current name (or you have legal name-change documents)

Your privacy and security are our top priority. Vital Records Online uses bank-grade encryption to protect every form, document, and payment.

Specifically:

• All data is transmitted over TLS-encrypted connections (the same standard used by major banks)
• Payments are processed by PCI-compliant providers — we never store full card numbers
• Your information is never sold or shared with third parties
• Documents are stored in secure, access-controlled systems and deleted after your service is complete

Our service is designed to eliminate the most common reasons applications are rejected — wrong forms, missing fields, incorrect photos, or incomplete supporting documents.

If something does come back from the State Department:

• We review the rejection reason with you and explain exactly what is needed
• We help you re-prepare and resubmit your application at no extra service fee
• You only pay any additional government fees if a new submission requires them

Our goal is to get your passport in your hands — not just to file paperwork.