Vital Records Online
 
 
Customer Reviews

Loved by over 1.6 million customers

Real, verified 5-star reviews from Google, Trustpilot, the BBB, and Shopper Approved, all in one place. Did we help you get your vital record? We'd love to hear about it.

Rated 4.7 out of 5 on GoogleRated 4.8 out of 5 on Shopper Approved
4.7
★★★★★

Average across all platforms · 12,400+ verified reviews

Verified everywhere

Our ratings across the web

We're reviewed on the platforms people trust most. These summaries sync with each platform. Tap through to read every review at the source.

GoogleGoogle
4.7★★★★★

Google Business Profile · 3,100+ reviews

TrustpilotTrustpilot
4.6★★★★★

TrustScore · 2,800+ reviews

BBBBBB
B★★★★★

Accredited Business · B Rating

Shopper ApprovedShopper Approved
4.8★★★★★

Certified Reviews · 6,500+ reviews

5-star reviews

What our customers are saying

A live wall of verified 5-star reviews pulled from every platform we're listed on. Filter by source below.

GoogleGoogle
★★★★★

Got my birth certificate fast

I needed a replacement birth certificate for a passport and had no idea where to start. The application walked me through every step and my certificate arrived sooner than expected. So much easier than my county office.

Maria R.Phoenix, AZ
Verified
TrustpilotTrustpilot
★★★★★

Excellent customer support

I had a question about which documents I needed and the support team replied within the hour. They double-checked my application before submitting so it wouldn't get rejected. Worth every penny for the peace of mind.

James T.Verified order
Verified
Shopper ApprovedShopper Approved
★★★★★

Simple and stress-free

The whole process took me about five minutes. The form was clear, I uploaded my ID, and I got email updates the entire way. Received my marriage certificate copy with no hassle.

Denise L.Verified buyer
Verified
BBBBBB
★★★★★

Trustworthy and professional

As an accredited business they did exactly what they promised. My death certificate request for estate paperwork was handled quickly and respectfully during a difficult time. Highly recommend.

Robert W.Miami, FL
Verified
GoogleGoogle
★★★★★

Saved me a trip downtown

I work two jobs and couldn't take time off to stand in line. Did the whole thing from my phone on a lunch break. The status tracker kept me updated and my document showed up right on time.

Aaron K.Houston, TX
Verified
TrustpilotTrustpilot
★★★★★

They caught a mistake I missed

I entered my middle name wrong and the review team flagged it before it went to the state. That one catch saved me weeks of delay. You can tell real people are checking these applications.

Sophia P.Verified order
Verified
Shopper ApprovedShopper Approved
★★★★★

Exactly what I needed

Needed a certified copy for my Social Security name change after getting married. Clear instructions, fair price, and it arrived certified and ready to use. Would order again.

Carla G.Verified buyer
Verified
GoogleGoogle
★★★★★

Helped my elderly father

I did this on behalf of my dad who isn't great with computers. The interface was simple enough that I had it done in minutes and the team answered my follow-up email same day. Grateful for the help.

Nina H.Sacramento, CA
Verified
BBBBBB
★★★★★

Resolved my issue quickly

I had a question about processing time and reached out through the BBB. They responded promptly and my certificate was already on its way. Professional and honest company to deal with.

Edward M.Orlando, FL
Verified
TrustpilotTrustpilot
★★★★★

Apostille made painless

I needed my documents apostilled for use overseas and was dreading the bureaucracy. They handled the whole thing and kept me posted at each stage. Showed up internationally-ready. Fantastic service.

Luis V.Verified order
Verified
Shopper ApprovedShopper Approved
★★★★★

Better than the state website

I tried doing this directly through my state's site first and gave up after twenty minutes of confusing forms. This was night and day: guided, simple, and done in one sitting.

Tasha B.Verified buyer
Verified
GoogleGoogle
★★★★★

Great for school enrollment

Needed my kids' birth certificates for school registration before the deadline. Ordered both at once and they arrived with days to spare. Lifesaver for a busy mom.

Priya W.Atlanta, GA
Verified
Reviews sync from Google, Trustpilot, BBB & Shopper Approved

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Reviews & Customer Ratings | Vital Records Online